Privacy Policy

HopeBloom Family Initiative Inc. ("HopeBloom," "we," "our," or "us") respects your privacy. This policy explains what information we collect through our website, how we use it, and the choices you have.

Information we collect

• Application data: name, email, phone, country, the category of help requested, and the details of your situation when you submit an aid application.
• Contact data: name, email, subject, and message when you contact us through the website.
• Donation data: processed by our payment providers (Stripe for card payments, Zelle for direct transfers). We never see or store your full card number.
• Technical data: standard request logs (IP, browser, timestamps) used to operate and secure the site.

How we use it

• To review and respond to aid applications and contact messages.
• To process donations and send acknowledgements.
• To improve and secure the website.
• To comply with legal and accounting obligations.

How we share it

We do not sell your information. We share data only with the service providers needed to run our work (payment processors, hosting, database, email), or when required by law. Beneficiary stories shared publicly are anonymized unless the person has given explicit written consent.

Data retention

We keep application and contact records only as long as needed to serve you and meet legal requirements. You may request deletion of your data at any time.

Your choices

• Request a copy of your data.
• Request correction or deletion of your data.
• Withdraw consent for future communications.

To make a request, email info@hopebloomfamilyinitiativeinc.org.

Children

Our services are not directed to children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.

Updates

We may update this policy. Material changes will be posted on this page with a new "last updated" date.

Contact

HopeBloom Family Initiative Inc.
Email: info@hopebloomfamilyinitiativeinc.org
Phone: +1 (781) 679-4037